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Service Advisor/Writer

Posted: 09/23/2023

Automotive Service Writer/Advisors

We are seeking Service Writers/Advisors for our growing team at our San Leandro Mazda location.

Position Overview

As a Service Advisor, you are required to provide exceptional customer service.

  • Assist customers in selecting suggested service in a friendly, professional manner
  • Work with honesty and integrity while representing the factory and dealer during every transaction
  • Ensure customers receive prompt, courteous, and effective service
  • Effectively communicate with customer the timeline of repair and maintenance
  • Ensure technicians recommendations are provided to the customer in a timely manner
  • Schedule appointments and generate estimates
  • Resolve customer complaints
  • Maintain value, quality, and integrity


  • Prior Service Advisor experience required
  • Self-motivated, goal oriented
  • Ability to work in a fast pace environment
  • Pleasant and friendly demeanor and an outgoing personality
  • Neat, clean, professional appearance
  • Excellent communication, interpersonal and organizational skills
  • Valid drivers license with a satisfactory MVR
  • Willing to submit to pre-employment drug screening and background check

The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $17.31. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

We offer an excellent progressive compensation plan and excellent benefits including Company-paid medical and dental for employee, vision, long-term disability, Company-paid life insurance, 401(k) with employer match, vacation pay, and sick pay.

San Leandro Mazda is an equal opportunity employer.

Job Type: Full-time

Pay: $3,000.00 - $7,500.00 per month


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Day range:

  • Weekend availability

Application Question(s):

  • Are you willing to undergo a background check, in accordance with local law and regulations?


  • Driver's License (Preferred)

Work Location: In person

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